One of the most important parts of any new job is finding out what you’ll be paid – and when. Especially when you’re starting a new work-from-home career and want to make sure you’re involved with a legitimate work-at-home opportunity! And when that new stay-at-home job comes with an extensive training schedule? You need to know if that training is paid!
While in traditional employment roles paid training is standard, that isn't always the case when it comes to working from home. Many companies offer only unpaid training. And even though it is unpaid, it's usually still required. For some, you don't have time to spare when it comes to receiving your first paycheck. If that is you, I’ve put together a list of 15 employee job opportunities that definitely do pay for training.
1. Alorica at Home
Alorica at Home provides customer service for various clients, so you spend your time taking incoming calls, entering and verifying customer information, answering customer questions, resolving their concerns, and possibly offering additional products or services. They also provide paid training in a virtual classroom setting often via Instructor-Led Training (ILT) on a set schedule alongside other employees in training. For some projects, you may be able to engage in Computer Based Training (CBT) which lets you proceed at your own pace.
Amazon hires folks in various remote positions, most often in customer service (and speaking multiple languages can help in landing one of these jobs!). They provide 4 weeks of paid training at $10 per hour (except as otherwise required by law). They also have location-based restrictions, so make sure you check the states they’re hiring from before applying.
3. Apple at Home
Apple At-Home Advisor positions are great not just for their benefits package (even for part-time employees!) but also because they’ll send you an iMac and headset to work with in your Advisor position. Their training schedules generally run between 5 and 7 weeks under a live instructor in a virtual classroom. They also provide reimbursements for Internet service.
Asurion, much like Alorica, works with more than 100 companies to provide their customer service, technical support, and more. Their ideal work-at-home candidates should be passionate about technology (and enjoy troubleshooting that tech), be friendly and listen well, and of course be a problem solver who can think outside of the box to uplift their clients' customers.
Concentrix also hires customer service representatives to handle inbound calls from their clients' customers – you'd be troubleshooting technical concerns, educating customers regarding purchasing, processing refunds, and so on. They offer 3 weeks of paid training and advertise a “new competitive starting wage.” Make sure you have a corded telephone with a traditional landline along with high-speed Internet access and a headset with a noise-canceling microphone and a mute button.
Convergys provides customer service solutions to their clients and, if you work for them, you’ll be assigned to various projects. Their paid training varies depending on which project you’re assigned to, and some projects may be more sales-focused or technically inclined. You’ll have the opportunity to let them know whether you’re more comfortable with pure customer service, doing sales or offering technical assistance during the hiring process.
Note: Convergys was recently purchased by Concentrix.
Enterprise hires customer service representatives and, even though the position is home-based, you do need to apply to the job listing that’s listed within the state where you live. Their pay starts at $12.85 hourly and you have the opportunity to earn performance-based bonuses. Once you complete their 6-week paid training, you're assigned a set schedule. (Try searching “work from home” in the keywords field of their job search site.)
goFLUENT hires folks who can help teach English as a Second Language to various global corporations. Due to this, they're looking for native English speakers with amazing language skills who also have some business or corporate experience. You also need to have high-speed Internet access on a computer running Window 7 or better (or a MAC with 10.5 or higher) and a telephone.
Hilton is a huge supporter of remote workers and hires folks to work from home in their Hilton Reservations and Customer Care (HRCC) positions. Some employees work as Reservation Sales Specialists while others work as Customer Care Coordinators. The first involves being the first point of contact with their clients and acting as a persuasive salesperson who easily builds rapport with callers. Customer Care Coordinators must have excellent communication skills along with a lot of patience and positivity. They also offer flexibility in their paid training schedule!
Hyatt periodically hires virtual Guest Service Associates, though they only hire from certain states so check the list before proceeding. If you're hired, they'll provide you with a computer, IP phone (and amplifier), an adapter for dual monitors, and a headset. You’ll need to supply the monitors and the high-speed Internet connection. Their paid training classes go for 14 weeks.
Marriott hires for several work-from-home positions, including Reservation Sales Specialists who assist their customers via phone. This involves making reservations, processing cancellations, assisting customers with their accommodation choices, explaining Marriott's policies, and more. The job listing generally identifies which shift the position is for, so keep an eye open for that detail. Paid training lasts 4 weeks. This job also comes with some nice perks, like hotel room discounts! (Note that their work-from-home positions may start on-site with the option to go remote after 6 months.)
Pearson is dedicated to making education more affordable and accessible to learners across the globe, and they look for enthusiasm for learning, the ability to think creatively, a dedication to customer service, and more in their prospective employees. They also offer a full suite of benefits that you can tailor to fit your needs. Their positions fall into a number of categories from technology and scoring to marketing and education. Whether you hop on board in a career path or become an assessment scorer, you can expect paid training.
SYKES Home hires employees to provide customer service from home – you'll take inbound calls to assist customers, so make sure you love helping people, can multitask, and like learning new skills. Besides paid training, they also offer medical benefits that include vision and dental along with performance incentives and the opportunity for advancement. You must have a Windows-based computer at home with high-speed Internet access and at least 2 headsets.
[email protected] Associates are part-time remote employees who may work on a variety of projects in a number of industries – from banking to healthcare to quality assurance. Once hired, you will complete project-specific training before being assigned: you must be available to work 20-30 hours per week, including some weekends and holidays. You may help customers through phone calls, via chat, or even through social media. You’ll also find there are opportunities for advancement with this company!
Williams-Sonoma hires full-time customer care associates as long as you're within a 1.5-hour drive of one of their Customer Care Centers – so pay attention to the location on the job listing! This position entails taking calls from customers for all Williams-Sonoma brands, placing orders for them, helping them make returns, locating products, etc. After you successfully complete their paid training, you will be paid $12 hourly and can work for 30 to 50 hours each week.
Now that you can relax and be assured of paid training, what are you waiting for? Head on over to the job sites linked above and find the start to your work-at-home life!