With many companies looking to best serve their customers, around the clock, it’s no wonder customer care is one of the most popular work-at-home industries. Week after week, these are some of the most plentiful remote job listings we find. And many of my readers begin their remote career in the customer service industry.
Because this industry makes up such a large sector of my readers, I wanted to put together a special list of gift ideas for Work-at-Home Customer Service Reps whether you are shopping for a loved one or yourself this holiday season.
I can’t tell you how many times I go to grab my mug while working in front of the computer or after a long phone call and sip lukewarm coffee (like I am right now). The Ember Temperature Control Smart Mug keeps your hot drink at the perfect temperature all day long.
It has a modern, attractive look, and comes in black or white, 10 oz or 14 oz. This “smart” ceramic mug has an app from which you adjust your preferred temperature, notifies you when it is ready and allows you to select a cool LED color. The mug itself, without the use of a smart phone, is preset at 135 degrees F. It has a built-in battery life of 80 minutes to 1.5 hours, but, when using the plug-in coaster, it will stay perfect all day long.
So, after that long conference call, fast deadline or taking the dog for a walk, your friend will have a big grin grabbing their hot cup of coffee or tea.
If you have a customer service rep on your gift-giving list this year the LectroFan White Noise Machine is worthy of your attention. While concentrating on customers’ needs all day blocking out background noise is a huge benefit. White noise helps your brain ignore distracting ambient sounds. Plus, it will probably relax them throughout their day. This sturdy little machine provides 20 unique, non-repeating fan noises and white noise options. Customers love that the sounds don’t loop over and over again which could be rather irritating to the user.
It has an automatic shut-off timer, is easy to use and comes with a 1-year warranty. Another great advantage: It can be unplugged and used for children’s rooms (or your bedtime, too!) And, it is small enough and has a USB option so you can plug it into a computer or power supply for travel.
Working from home is great for most of us. We get the flexibility to work around the schedules of our family, and of course we don’t need to worry about much of a commute. One of the unfortunate side-effects however is the lack of sunlight that the average work-at-home individual struggles with. There’s no need to commute, there’s no need to go out for lunch. Seasonal Affective Disorders (SAD) can become an unfortunate reality for many, particularly if they work the overnight shift to ensure customers get 24/7 support.
This light energy lamp offers bright white light therapy, and can be adjusted to provide just the right intensity for each person. Light therapy offers so many great benefits, including helping with SAD, and helping to reset the circadian rhythm of a person who may have to work odd hours around the clock.
Keeping an organized and tidy work space is one of the essentials to working from home successfully. With monitors, telephone systems, and computer cords, even the most organized of work spaces can quickly become cluttered. This cord organizer set is a thoughtful stocking stuffer that will help to keep cords lined up nearly, bundled tidily, and out of the way to ensure that nothing gets tangled or tripped on.
Effective time management is an essential part of being an organized work-at-home employee. And I prefer those planners that include time blocks for those who have to commit to a schedule. We all know you can't be a minute late around here! This great time block planner helps the busy person on the go to take notes, schedule appointments and customer follow-ups, and of course just generally keep his or her life on track. This planner is durable enough to stand up to the daily use it’ll receive, and offers plenty of pages for perfect scheduling. This handy planner lays flat when it’s in use, so it’s ultra-comfortable and easy to use. The size of the planner makes it easy to slip into a work bag or purse, so there are no reasons to not be organized when on the go.
Scheduling out a workweek can help the work-at-home customer service rep keep up with his or her appointments and customer follow-ups. This dry-erase board allows for the easy scheduling out of a busy month. This is a must-have for the busy work-at-home customer service rep who needs to keep up with team meetings, follow-up appointments and calls, and of course who also needs to keep up with family and other personal appointments. It affixes easily to the wall and is easily wiped clean.
Taking calls, troubleshooting customer concerns, many of the interactions with customers require talking one-on-one with the customer. The right headset can make a work of difference for the work-at-home customer service rep. This one features a noise-canceling microphone; because let’s face it, sometimes our homes are not that peaceful during the day. Noise-canceling features allow the customer service rep to provide the best and most focused attention to the customer on the other end of the line. In addition, these headphones offer comfort features so that any discomfort can be minimized. Wearing a headset all day, every day, can be uncomfortable. So it’s important that the right headset is worn. This is a thoughtful gift choice and is sure to be appreciated.
Handy Gift Card
Even working from home doesn’t guarantee a spotless home, unfortunately. One of the downsides to working at home is that you do have to actually work, and can’t spend your days keeping up with sweeping and mopping, and keeping your home looking spotless year-round. Gifting your work-at-home customer service rep family member or friend with a deep cleaning for their home is a great way to show just how much you care. This is especially important as the holidays approach, and our homes are filled with guests who want to celebrate the season with us. This is a thoughtful gift that provides that deep cleaning, done by background-checked cleaning professionals. Save 30% On Your First Handy Booking! Home Cleaning Plans Only. Use Code AFFSAVE30.
Encourage your family member or friend to keep up with his or her hydration, with an insulated stainless steel bottle that’ll keep cool drinks chilled for up to 24 hours. Hot drinks can stay warm for up to 6 hours. This is a great gift idea for any person who works hard behind a desk and may not necessarily be able to take those quick breaks to hydrate or heat up coffee while helping customers with challenging situations. The stainless steel bottle offers a wide-mouth straw lid for ease of sipping, and is offered in a range of sizes to suit the needs of the thirsty at-home-worker.